SHIPPING & RETURNS

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We are happy to help you give more information. For example, we can always send you photos and videos of jewelry so you can get a better idea of what they look like. For this you can best send a message via Whatsapp: +31 (0)85 004 34 58

• Please do not return a product without first notifying us via the return button.
  
• Unfortunately, it is not possible to take back pre-orders. This can sometimes apply to jewelry that you have had altered. However, this depends on our policy at the time.
  
• Return shipments must be returned insured in the original packaging.
  

Damage:

At Menina Amsterdam, we check our products very thoroughly before we carefully package and ship them to our customers. We only ship our products when we can guarantee the quality and the product meets both our and your expectations.

Whatsapp: +31 (0)85 004 34 58
E-mail: [email protected]

An order may be returned within the 14-day period. After notifying us of your return, you have another 14 days to actually return it. This starts from the day the order is received by the customer, until the date we receive the return notification (including Track & Trace). Refunds are always made within 14 days of receiving your return.

• Pre-orders, sizeys and adjusted items may not be returned.
• Report your return using the attached return form.
• Did you order multiple items? Please indicate exactly which ones you want to return.
• Place your return in the original packaging and clearly write your order number on the box.
• Always send your return insured (with Track & Trace) and keep your tracking number safe. The sender is always responsible for the shipment.
• Report your return using the button below.

Report your return below.